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Successfully negotiating with the Other


After completing this workshop, participants acquire key intercultural skills and will:

Improve their perception of others during negotiations and their capacity to anticipate disagreements;

Build common grounds for a more beneficial collaboration;

Understand cultural differences and similarities;

Prepare for international mobility so as to become integrated in another culture as efficiently as possible.

Who Should Attend:

Diplomats, negotiators, mediators, envoys, military and other attachés, ministerial and other institutional officers, expatriates and their families, international sales and marketing directors and executives, and any other person acting within multicultural milieus or promoting better understanding between parties.

Pedagogical content:

Pre-training: participants write a short text (3 paragraphs) in which they summarize their problem situations, guided by the questions discussed in the preparatory phone conversation.

Program of the training day:

A: Identify who is at play – Me and You

We are multiple selves. Understanding this plural I.

Who are we speaking to? Facing the 6 different audiences.

B: Speaking overtly and covertly – strategies of clarity and ambiguity

The message and the meaning.

The rules of clear conversation and the choice of ambiguity.

Hearing the other’s message, between the lines, to bypass censorship.

Sharing terminologies between professional worlds that are required to work together.

Participants are given examples from the Manual for Speaking Overtly and Covertly©.

C: Our cognitive system – understanding each other faster

How does our brain generate meaning?

D: Cultures and tools of intercultural intelligence

All similar and all different, perceiving differences: causes and consequences. Gender, cultural, and national differences.

Decyphering the other: cultural values, attitudes or preferences.

What benefits can be obtained by endorsing and accepting behaviors related to or inspired by values? Exploring differences and similarities.

Increasing everyone’s interoperability.

E: A Protocol of Intercultural Intelligence Questioning

What is the other’s identity made of ?

Resorting to the Protocol for Intercultural Questioning (PROFICQ©) becomes a habit.

F: Session of your choosing: Either “People without frontiers”, “Women and freedom of speech”, “Laughter, a tool of negotiation” or “Silence and well-being”.

After the training day: we remain in contact for follow-up and feedback.

Prerequisites: there are no required pre-conditions to attend this workshop.

Moderator profile: This training is moderated by intercultural intelligence expert Claudine Korall, President of IFDII. Other experts may occasionally be invited to present a session as part of the program, as necessary.

Pedagogical methods: this intercultural intelligence training is based on real-life examples and easily understood and integrated know-how, so as to provide the solutions sought for by participants. The knowledge is derived from various areas such as communication, multicultural management, anthropology (sociology and the study of civilizations) and cognitive sciences. Teaching varies and is adapted to the audience. Workshops are interactive, dynamic, and clearly transmitted.

How is “Successfully negotiating with others” different from our other workshops :

All of our trainings carry the basics of intercultural intelligence; this particular workshop puts an emphasis on improving participants’ capacity to perceive the differences between self and others, and on facilitating the search for common grounds. (These areas are derived from cognitive anthropology).

Follow-up and evaluation: to ensure a personal follow-up, IFDII evaluates your achievements during and at the end of the workshop. Evaluation is carried out through practical exercises, case studies, or quizzing/interactive assessments.

Participants’ evaluation of the workshop: each participant is asked to fill and return a feedback and an evaluation sheet.

14 September 2019

Our commitments

Intercultural intelligence has become a basic need in our lives. In the last decades, professional relations are increasingly pluricultural. With technology bringing together to the same conference calls colleagues from all over the world, the "other" may be a next-door neighbor – or an associate from Singapore. Either way, we are expected to communicate seamlessly, smoothly and accurately. We may speak the same language, and yet not be immersed in the same cultures.

Key dates

Collège Européen de Sécurité et de Défense - European Security and Defence College2020 – Member of the network of institutions affiliated with the European Security and Defence College  who aims "to deliver strategic-level education on Common Security and Defence Policy, and provide knowledgeable personnel, within both EU Institutions, EU Member States" and beyond the European borders.
2018 – Creation of IFDII


One December day many years ago I was accompanying a foreign delegation visiting a French ministry as their interpreter. I was asked to assist in all the exchanges between the participants. At the end of the meeting I heard the debriefing, which lacked cultural and political context. I shared this information with the minister and with his teams, and this was when my vocation as intercultural intelligence consultant came into being.

Legal Notice

Korall Consulting is the administrator of IFDII - Institute for intercultural intelligence training.
Korall Consulting and the IFDII, in compliance with the law, hereby specify and declare that the activity is registered with the Prefect of the Ile-de-France region under the number 11922251892, and that "this registration does not constitute State Approval".

IFDII is referenced on Datadock. Our statement on Datadock is validated under the Datadock ID 0077989.

© Korall Consulting
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