Silence and well-being
Professional well-being, now often referred to as “quality of work life” (QWL), includes managing silences within teams, which can be toxic or manipulative, but also convey serenity and understanding.
This training provides tools to analyze these silences and regain control of interactions.
By integrating these skills, your organization will benefit from healthier communication, improved team cohesion, and a more harmonious and productive work environment.
For whom? Managers, leaders, HR professionals, and anyone wishing to improve the quality of interactions within their team.
Key objectives:
By the end of this training, participants will be able to:
- Analyze different types of silence and their implications.
- Manage toxic and manipulative silences.
- Use silence to promote well-being and team cohesion.
- Improve communication and professional relationships.
Training content
Before the training day: Participants identify the main challenges related to silences in their work environment.
Training day program:
A: Understanding types of silence
- Analyse different types of silence and their impacts.
- Study cases where silence plays a critical role.
B: Techniques for managing toxic silences
- Strategies to identify and manage manipulative silences.
- Practical exercises to neutralize negative silences.
C: Using silence positively
- Techniques to use silence as a tool for well-being.
- Create serene environments conducive to communication.
D: Case studies and simulations
- Practical application of techniques learned through case studies and simulations.
At the end of the training day:
A follow-up is planned to gather feedback from participants and assess the impact of the training.
Prerequisites:
None.
Trainer profile :
The training is led by Claudine Korall, president of IFDII and expert in intercultural intelligence. Contact: claudinekorall@ifdii.com, +33 611 43 75 41.
Pedagogical methods
- Based on real examples and knowledge from intercultural management and communication sciences.
- Interactive, dynamic training adapted to the specific needs of participants.
Follow-up and evaluation:
- To ensure personalized follow-up, IFDII assesses skills acquired during and at the end of the training. This evaluation is done through practical exercises, case studies, or quizzes.
- Participants evaluate the training: each receives a document to complete for this purpose.
Documentation provided:
The documentation includes a pen and the IFDII folder. Committed to an environmental approach, the documents provided by IFDII are printed on recycled paper.
Why choose this training?
- Personalised approach: Each session is tailored to meet your unique challenges.
- Proven expertise: Led by Claudine Korall, a respected authority in the field, using a tested methodology.
- Practical outcomes: Achieve measurable improvements in negotiation skills, efficiency, and intercultural understanding.
How this training differs from our other trainings
- Managing workplace silences : Specific techniques to analyze and manage different types of silences in a professional environment.
- Promoting well-being : Using silence as a tool to foster serenity and well-being within teams.
- Strengthening team cohesion : Strategies to use silence to build trust and empathy among colleagues.
- Practical approaches : Exercises and case studies to apply learned techniques and improve communication and professional relationships.